After months of intensive writing and discussing, a core group of the Dutch /…
publications
Presentation at ‘Creatie van Waarde’
On 28 June Bas Raijmakers presented two case studies of service innovation /…
STBY in Touchpoint
STBY’s Strategy Director Geke Van Dijk has contributed an article to issue 4 of /…
Service Design En Espanol
Members of STBY’s core team have already had an extensive array of articles /…
Service Design Talks Amsterdam
If you're interested in an in-depth conversation triggered by a recent /…
Design for Patient Dignity results
The UK Department of Health and the Design Council presented the results of the /…
New website Service Design Netwerk Nederland
We finally managed to sit down together and compile a website for the Dutch /…
Call for papers on Service Design
The academic journal Behaviour and Information Technology has accepted to publish /…
Service Design Talks 20/1
On 20 January we will be getting together again to discuss another recently /…
Innovation Lecture 2009
On 8 December Geke was one of the round-table moderators at the annual Innovation /…
STBY presents at SDN conference 2009
Together with Andreas Sommerwerk (Deutsche Telekom AG) Bas presented the paper /…
Adopting rigor in Service Design research
Bas co-authored the paper "Thinking and Doing Ethnography in Service Design" with /…