connects organisations with the lives and experiences of their custom­­ers / citizens / workers / part­ners / benefici­aries to inform and inspire meaningful change

projects/…
services/…

we take a creative and innovative approach to research, relating 
to the big issues 
of this time/…

Network/…

we are co-founder of the Reach Network, a global partnership across 6 continents and 22 countries. we work for corporate clients / NGOs / public sector/…

inspiration/…
Thoughts

Real imperfection or polished perfection?

Mimicking real-life interactions in the digital realm Over 5 billion people in/…

Published
Categorised as Thoughts
Publications

REBOOT IoT

REBOOT IoT is a book about trust and hope in relation to technology. Stby was/…

Tools

Getting Started with Policy Co-design

We have recently completed the Innovation for Culture project alongside British/…

Published
Categorised as Tools
About/…

design research informs / inspires / catalyses and strengthens transitions towards more human / fair / sustainable ways of living / working / doing business/…