STBY presents at SDN conference 2009


Bas Raijmakers (STBY) and Andreas Sommerwerk (Deutsche Telekom AG) jointly presented a paper at the second international Service Design Network conference in Madeira on 26 October 2009. The title of the paper is “How sticky research drives service design”. It was also co-authored with Indri Tulusan of Spur, Julia Leihener, co-director with Andreas of the Creation Center in Berlin, and Geke van Dijk. The paper tells the story of how we used little movies throughout a design process for new concepts that enhance community interaction on mobile phones. The paper can be downloaded from our Publications section.

The full agenda of the conference (including presentations and workshop notes from Adaptive Path, live|work, UsCreates, Nokia Design, IDEO, and Engine) is still available from the conference website.

How to not become (too) cynical

As design researchers at STBY we are dealing with lots of complex issues and data. We are diving into root causes, problem areas and, luckily, also…

Where do you live on Dollar Street?

Are you bamboozled by the daily pandemic statistics of your country? Or have you even tuned out? These numbers are designed to be super clear, and…

Beyond Human Centred Design

COVID19 has given the world the time to rest, and the opportunity for us to rethink the way we live. It has also revealed how inseparable we are with…

Let’s Talk Maps and Mapping

Interested in mapping services, ecosystems, stakeholders and beyond? Join us as we explore how other disciplines approach mapping and what we can take away as design researchers and service designers.

The Subspecies of Design Researcher

As a design research agency, STBY has worked with design researchers of many shapes and sizes. While the role of ‘design researcher’ becomes more common and recognised as a formal position in many different types of organisations, it’s worth reflecting on how we all work and the unique skills and attitudes needed in different settings.