we’ve been doing foundational research to inform and inspire change for 20 years / we build on proven methodologies, and push the field with new innovative approaches / we customise each project to meet specific topic areas and client organisations
services/
Themes/…
Future societies
From healthcare and social care to local public services and refugee support /…
Sustainable Development
With sustainability now a top priority in today’s societies and for many /…
Intelligent systems
Our work in the area of smart technology has evolved with ongoing trends and /…
International Reach
Through working on projects with an international scope for over a decade, we /…
Agile Collaboration
We have always been strong in adapting our ways of working with clients and /…
Embedded Innovation
As organisations work toward cultivating work environments that foster /…
services/
Methods/…
Deep dive ethnography
Deep dive ethnography is a way of using structured interactions to gain empathic /…
Co-creation labs
Co-creation labs typically involve hands-on activities in which a varied group of /…
Blended research
Some projects require a combination of research methods to achieve relevant and /…
Global explorations
Much of our work on international design research projects is in locations other /…
Strategic Pilots
Design research offers organisations an experimental, open approach to strategy /…
Training and coaching
We help professionals learn about service design and design research in different /…