Are You Listening?
Sometimes we are asked to work on relatively short sprint design research projects. On one such occasion, a client invited us to deliver an eight-week project examining a type of observed behaviour.
International research about local visual cultures
We are working with a global client who wants to improve the photography in their app for wider international use. They want images to be more representative of how…
Foundational Research for Multinational B2B Services
A multinational media conglomerate approached us to deliver two foundational research programmes amongst their customers. They wanted to identify strategic…
The Reach School 2022 Programme is here!
This September the Reach School starts running classes for designers, researchers and leaders to learn from experienced practitioners about how to be an agent …
Bike parking consultation in London
We recently finished some research for the Golden Lane Estate Residents Association. They have funding to improve bike parking on the estate. They want to involve…
Making past research more accessible to teams
One of our clients realised they had a problem. They didn’t know enough about all the past user research the organisation had done to date. They had made an audit of …
Collaborating on research with a dispersed client team
We’re working with a start-up client who is expanding quickly. They have a successful product but wanted help with launching in another country and finding opportunities…
How we learned about what drives donations
We’re working for a mental health charity who wants to know what they can do better for millennials as donors, and to encourage them to engage more with the work the …
Towards Better Digital Inclusion (Part 2)
STBY contributed as a research partner for a nation wide project ‘Tel Mee Met Taal Experimenten’ initiated by the Dutch Institute of Image and Sound (Nederlands …
Innovation for Culture in Mexico
Joined by various other partners and coordinators, including the British Council Mexico, Aura, Birds of Paradise and advisors from the Policy Lab UK and Design …
Co-creating neighbourhood participation
How to step up from the occasional neighborhood consultation to more ongoing neighborhood participation as part of a public space design project? This was the challenge…
Towards Better Digital Inclusion (Part 1)
Approximately 2,5 million people in the Netherlands still experience difficulties while using digital devices such as computers, smartphones or tablets (Stichting…