At the UX Hong Kong conference 2012, Bas Raijmakers ran a workshop on design /…
Publications
..journal papers, bookchapters, conference presentations, press releases…
85 articles
From Field Stories to Strategic Design
Based on their workshop at the service design conference in Paris in October /…
Say yes to the mess!
Geke van Dijk wrote an article on Molblog (Dutch Marketing /…
Design Research – Thinking Through Making
Bas Raijmakers gave a presentation on Design Research – thinking through /…
STBY Magazine – Service Innovation Inspired by People
Motivated by the limited amount of literature on design research and service /…
Design Ethnography: Taking Inspiration from Everyday Life
For the book This is Service Design Thinking, recently published by BIS /…
No Interdisciplinary Without Disciplines
Geke van Dijk and Marianne Guldbrandsen wrote a paper for the latest edition of /…
Creative Thinking
For the recently submitted proposal for a new Dutch innovation programme /…
Charging Up: Energy usage in households around the world
Article for Touchpoint 4, the journal of the international Service Design /…
Designing Empathic Conversations for Inclusive Design Facilitation
Paper on inclusive design facilitation for the Heartlands project. Presented by /…
How Sticky Research Drives Service Design
At the 2009 Service Design Network conference in Madeira, Bas presented a paper /…
HCI informing Service Design, and visa versa
Paper by Geke van Dijk. Presented at the workshop Service Design, during the /…