Magazine: Natural gas-free living in The Netherlands

Magazine: Natural gas-free living in The Netherlands

The magazine ‘Aardgasvrij wonen’ (Natural gas-free living) presents the results of four related research projects that explored which considerations, issues or themes Dutch residents encounter when it comes to making their homes free from using natural gas. The research was conducted by 4 different agencies, and commissioned by the Dutch independent platform ‘Overlegorgaan Fysieke …

Book chapter: Streetlabs as a co-creative approach to Research Through Design

Book chapter: Streetlabs as a co-creative approach to Research Through Design

The book ‘Seeing The City, Interdisciplinary Perspectives on the Study of the Urban’, provides an essential collection of methodologies for studying the city from multiple, interdisciplinary, and transdisciplinary perspectives. The complexity of the urban environment cannot be understood from a single vantage point, and therefore the book offers multiple methodologies in order to …

Explorers: Thoughts on Mapping in Design Research

Explorers: Thoughts on Mapping in Design Research

As designers and researchers grapple with more systemic issues, we need to hone our tools and refine our language. Visualising complexity is one of the key ways that we add value in highly collaborative settings and it is something that sets us apart. How can we further add value through mapping? Explorers: Thoughts on Mapping in Design Research brings together learnings and conversations around…

Pioneers: Thoughts on Global Design Research

Pioneers: Thoughts on Global Design Research

We are happy to share our latest publication exploring global design research through STBY’s experience alongside our global network and partners.

As the world becomes increasingly global and interconnected, more organisations must take the local and global into account when thinking about strategy and innovation. This sounds straightforward and sensible, but how do enterprises…

Viewfinders: Thoughts on Visual Design Research

Viewfinders: Thoughts on Visual Design Research

We’re very excited to have published Viewfinders: Thoughts on Visual Design Research, exploring the rich potential photography, film and beyond hold for design research. Bas Raijmakers and Samantha Miller co-authored and edited a collection of writing that includes learnings from STBY projects, inspiration from fields such as documentary film, and relevant project…

Paper: Transformative Learning as Impact in Social Innovation

Paper: Transformative Learning as Impact in Social Innovation

Measurable impact is an often expected and required outcome of innovation programs, and yet is particularly challenging for trying to understand social impact. The overt focus on economic value often overshadows other, more impactful social outcomes, such as learning, that emerge as a result of the work. In this paper, Joyce Yee, Bas Raijmakers, and Fumiko Ichikawa use transformative learning…

STBY case study on experiencefellow.com

STBY case study on experiencefellow.com

A STBY case study is published on the website of ExperienceFellow. STBY used the mobile ethnography tool ExperienceFellow in order to get a better understanding of the perspectives of Dutch people on health and sustainability in food.

The article shows how diverse private and governmental parties worked together in order to better understand the eating habits and attitudes of Dutch people.…

Two STBY cases in This is Service Design Doing

Two STBY cases in This is Service Design Doing

The practitioners’ handbook: This is Service Design Doing, applies service design in the real world. It includes short descriptions of some of the core service design methods.

We contributed to the book by writing about two case studies, together with our clients Google and Vodafone. The first case is about the Service Experience Design methodology Vodafone developed and fine-tuned. We did…

Empathic Conversations

Empathic Conversations

In this article, we explore our approach to enabling empathic conversations in our design research, between researchers and participants and among the wider client and design teams. Using a case study of a recent project exploring patient support networks, we look at the important roles continual contact, engaging interview materials, and visually capturing and communicating play in enabling…

Article in Form magazine: Tackling the Refugee Crisis

Article in Form magazine: Tackling the Refugee Crisis

In this article in Form magazine, Marie de Vos describes the process behind ‘What Design Can Do Challenge’ of February 2016, which asked what design can do for refugees. The refugee crisis certainly belongs to the category of so-called wicked problems, that contain so many unpredictable interdependencies and unknowns that they resist solutions using any single model or traditional…