In March 2013 this new book by Froukje Sleeswijk Visser was launched. It is a critical reflection on recent developments in service design, specifically on the consequences for the education of a new generation of designers. It features several case studies and reflections on the mindset, methods and skills of designers including those of STBY. In fact, STBY is happy to have helped co-write one of the key chapters on the Prototyping stage in the design practice. The full book is available at lulu.com
