STBY recently produced a series of films for a major telecoms firm, documenting /…
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Designing Empathic Conversations for Inclusive Design Facilitation
Paper on inclusive design facilitation for the Heartlands project. Presented by /…
Remote services for older people
For a consortium of public sector organisations in The Netherlands STBY is /…
Helping parents to advise and support
Building on the results of a previous study, STBY were asked by DUO/IB-Groep in /…
Personas to inform and inspire service innovation
In a follow-up project to the early explorations in 2009, STBY was asked to /…
Service Design Talks Amsterdam
If you're interested in an in-depth conversation triggered by a recent /…
Service Design Thinks Amsterdam
Please come along for another evening of presentations and debate among the Dutch /…
Global what?
This lovely collage of webcam pictures illustrates what we are going on about all /…
Service Experience Lab on mobile internet
Together with the Creation Centre of T-Labs (part of Deutsche Telekom in Berlin) /…
User-Centered Design across development stages
For the University of Amsterdam STBY facilitated a series of workshops with /…
Living Well in Cornwall
STBY were asked by Dott Cornwall - a Design Council body who promote design-led /…
Froukje Sleeswijk Visser
Froukje Sleeswijk Visser is a senior design researcher based in STBY’s /…