Lucy Kimbell, teaching design at the Saïd Business School in Oxford, asked me /…
Thoughts
..observations, thoughts, news and impressions.
Service Design Reading Circle
Our first meeting on 28 January was a promising start to hopefully a long series /…
Sorry… (touchpoint of the month – Jan)
This dutch bus says: "SORRY, NO SERVICE." It struck me because for decades it /…
Kafka in de polder
A interesting and charming book recently published by SDU publishers, describing /…
The end of government
The book club of the Kafkabrigade convenes a few times per year to discuss books /…
Bees and trees of innovation
An interesting quote from a publication on innovation by Nesta: "successful /…
Eat my wifi…
Passed by a fascinating sign on a lamp post in Shoreditch last weekend /…
London office redo
We've been busy redoing our London office: magnetic paint, multi-purpose white /…
Us Now screening
Ivo Gormley has made a powerful documentary on the role of the internet for /…
Touries touring around
When I was walking around the Java eiland area in Amsterdam, making photos in /…
Dutch Design Week 2008
During the Dutch Design Week this year I was fascinated by new ways to create /…
Service design example
When we visited the offices of Stadsdeel Westerpark (one of the district /…