Ethnography has become a valued tool in service design, even though the working /…
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Touries touring around
When I was walking around the Java eiland area in Amsterdam, making photos in /…
Egmont Innovation Bootcamp
During a three-day workshop in Copenhagen for Egmont Publishers, we advised and /…
Dutch Design Week 2008
During the Dutch Design Week this year I was fascinated by new ways to create /…
Service design example
When we visited the offices of Stadsdeel Westerpark (one of the district /…
The future of anthropology in industry?
Two panel sessions during the EPIC 2008 conference in Copenhagen offered /…
EPIC company visits in Copenhagen
I visited Anthropogerne.com and ReD during the EPIC company visits. There were a /…
EPIC 2008 morning day 2, on video
During the conference I attended several presentations on using video in the /…
EPIC 2008 day 1
Some of the paper presentations in the morning session of the conference were a /…
Keynote Christina Garsten EPIC2008
I, Bas, am at EPIC 2008 for the coming three days, and will be blogging now and /…
International Service Design Network (SDN) newsletter
STBY this Summer also became a member of the international Service Design /…
Service Design Lab at PICNIC08
STBY initiated the first activity of Service Design Netwerk Nederland during /…