Motivated by the limited amount of literature on design research and service /…
Publications
..journal papers, bookchapters, conference presentations, press releases…
93 articles
Design Ethnography: Taking Inspiration from Everyday Life
For the book This is Service Design Thinking, recently published by BIS /…
No Interdisciplinary Without Disciplines
Geke van Dijk and Marianne Guldbrandsen wrote a paper for the latest edition of /…
Creative Thinking
For the recently submitted proposal for a new Dutch innovation programme /…
Charging Up: Energy usage in households around the world
Article for Touchpoint 4, the journal of the international Service Design /…
Designing Empathic Conversations for Inclusive Design Facilitation
Paper on inclusive design facilitation for the Heartlands project. Presented by /…
How Sticky Research Drives Service Design
At the 2009 Service Design Network conference in Madeira, Bas presented a paper /…
HCI informing Service Design, and visa versa
Paper by Geke van Dijk. Presented at the workshop Service Design, during the /…
Open Innovation with a service design approach
Paper on Open Innovation project for Elsevier. Written by Geke van Dijk, Bas /…
Service Design
On popular request a one-page explanation on Service Design. This is a relatively /…
Change: Moving On to the Next Level
Keynote presentation by Geke van Dijk at the CHI Nederland conference in Leiden /…
Inclusive Design
Also on popular request an overview of which research techniques are most /…