Publications

In January a new book on Models for Service Innovation was published in The /…

STBY was invited to contribute a chapter to the book 'Routledge Companion to /…

Bas Raijmakers co-authored an article about ‘Orchestration’ in the /…

Marie de Vos co-authored an article about ‘Embracing Complexity’ in /…

‘Designing Relationships’ in the latest issue of CRISP was /…

Measurable impact is an often expected and required outcome of innovation /…

At the ServDes2018 in Milan, the global academic Service Design conference, Bas /…

MyFutures was a 2-year academic-public-private project (2016-2018) to create /…

A STBY case study is published on the website of ExperienceFellow. STBY used the /…

In this article, we explore our approach to enabling empathic conversations in /…

In this article in Form magazine, Marie de Vos describes the process behind /…

Belonging & Belongings is a compilation of our artistic design research /…