Publications

STBY is proud contributor to the book ‘Service Design: Insights from nine /…

A new book that features our work was recently launched: ‘Design /…

STBY was asked to edit the tools section of this first comprehensive book on the /…

In January a new book on Models for Service Innovation was published in The /…

STBY was invited to contribute a chapter to the book 'Routledge Companion to /…

Bas Raijmakers co-authored an article about ‘Orchestration’ in the /…

Marie de Vos co-authored an article about ‘Embracing Complexity’ in /…

‘Designing Relationships’ in the latest issue of CRISP was /…

Measurable impact is an often expected and required outcome of innovation /…

At the ServDes2018 in Milan, the global academic Service Design conference, Bas /…

MyFutures was a 2-year academic-public-private project (2016-2018) to create /…

A STBY case study is published on the website of ExperienceFellow. STBY used the /…