In the past year, we have immersed ourselves in the ways in which /…
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Learning from early masters of public life studies
I was recently involved in service design research to support an initiative /…
Participatory Painting: A Design Research Method?
The MEDIATIONS Conference took place at the RCA in London, marking the close of /…
Using Open Data for Design Research
I attended a workshop at the Open Data Institute in Shoreditch, an organisation /…
Citizen participation as a catalyst for change
Sometimes, service providers and end-users are one and the same. In a city that /…
Photos from a Secret City
A favourite photographer of mine, Martin Parr, recently spent two years as /…
Presentation of MindLab service design event
Geke van Dijk was invited to present at MindLab’s popular morning event on /…
There is more to food than meets the tongue
We need to take all five senses into account when we are designing a service or /…
Design for learning
Professional teachers and designers tend to inhabit separate realms that don’t /…
Lead… and let go
In our projects we often help clients to innovate by doing design research /…
Pushing the Boundaries
The following is an excerpt from our forthcoming publication Viewfinders: /…
The Art Experience
Imagine the following scenarios: You are in the Rijksmuseum early in the morning /…
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