Every company will agree that listening to the voice of their customers is highly /…
Thoughts
..observations, thoughts, news and impressions.
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Update on WDCD Climate Action Challenge: The knowledge is there, and it’s time to share it
Many people feel helpless when it comes to climate change. The consequences are /…
The ethnographic interview: preparing clients to be observers
It’s important to prepare client-observers who have no previous experience with /…
New frontiers for Service Design
The ubiquity of service design tools and artefacts is also a cue for pioneers in /…
Rigorous documentation: A research superpower
When research activities get going in earnest, a lot is produced. If treated too /…
Where do people fit into the Internet of Things?
There are now more things connected to the internet than the number of people in /…
MozFest workshop: Connecting citizens, not only devices
What is a city without its people? Not much. But sometimes, in all the technology /…
Designing for predictive public spaces
While working on a series of projects aimed at improving the experience of /…
How to orchestrate systemic change?
In September STBY was involved in three events that all seemed to trigger a /…
Design Driven Business Innovation course
Following up on the success of our annual master course together with the /…
Imagining More Walkable Cities
What does ‘walkability’ mean? Exploring more walkable cities could help us /…
Stones and software: a design dilemma of smart wearables
The development of wearables is continuing apace. Established luxury and tech /…
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