Our latest publication: Explorers

Lockdown has been tough in many ways, but it has also allowed us to put our heads down and pull together our latest publication, Explorers: Thoughts on Mapping in Design Research.

As a somewhat bleak winter looms, this project has been a source of fun, intrigue and light (it’s neon orange) for us at STBY. Like many who work in service design and design research, maps bring us a lot of joy. Over the past few months we have been researching and writing about mapping: what it means in design research and service design, how other disciplines approach mapping, and where peers are pushing boundaries. We have by no means doing this alone; generous contributors from around the globe have been exploring the topic with us and many of their mapping projects and thoughts are also featured. With maps of smells, elephant journeys, the Taiwan COVID-19 response, and forests of the future (plus many more!), we hope this publication will be a treasure trove for map lovers in our field and beyond. 

You can buy a copy here.

Beyond Human Centred Design

COVID19 has given the world the time to rest, and the opportunity for us to rethink the way we live. It has also revealed how inseparable we are with…

Let’s Talk Maps and Mapping

Interested in mapping services, ecosystems, stakeholders and beyond? Join us as we explore how other disciplines approach mapping and what we can take away as design researchers and service designers.

The Subspecies of Design Researcher

As a design research agency, STBY has worked with design researchers of many shapes and sizes. While the role of ‘design researcher’ becomes more common and recognised as a formal position in many different types of organisations, it’s worth reflecting on how we all work and the unique skills and attitudes needed in different settings.

GOOD is coming to London again!

As the founder and partner of REACH network, STBY is happy to announce that following on the success of previous related events around the world,…

A New Breed of Design Research Tools

Gone are the days of lugging around clunky recorders, hefty cameras and brick-like hard drives to interviews and observation sites. The design researchers of today need only bring along a smartphone hooked up to a few complementary gadgets and software to capture and save quality audio, video and images.

Rigorous documentation: A research superpower

When research activities get going in earnest, a lot is produced. If treated too casually, the mass of audio files and transcripts, flip-overs and mini-posters full of post-its, photos, interview notes and feedback mails can quickly turn into a massive hairball that no-one can unpick.