Immerse yourself in the service experiences of your customers and identify new opportunities for innovation. In a bespoke one-day programme we facilitate an lively encounter between your team and some consumers from your target group.
Tag Archives: workshop
Co-creating education
January 4, 2010 – 1:05 pm
In the early stages of developing a new international master course, the University of Tilburg was interested in a series of empathic conversations with students to explore some first ideas and considerations. STBY guided and facilitated these conversations. We organised three exploratory discussion sessions with groups of students who fitted the profile of the future target group.
Keynote and workshop at Co-Design Live
November 27, 2009 – 8:51 am
Bas has been invited to speak at the Co-Design Live conference in Utrecht on 11 December, organised by dr Remko van der Lugt at Hogeschool Utrecht. Bas will deliver a keynote, followed by a workshop on how to use video about or by customers to inspire and inform innovation.
Follow-up study for T-Mobile
July 29, 2009 – 9:00 am
Following on a previous study for T-Mobile in April, we worked with the client team again in June to test the ideas for new mobile internet services that were developed in response to the results of the first exploratory research. The aim of the second, follow-up research project was to explore if the service concepts are indeed attractive and relevant to the lives of a new group of research participants, and also to further elaborate on the service concepts together with the participants.
Support services for independent living
July 29, 2009 – 8:45 am
For a consortium of organisations in The Netherlands (primary health care, housing associations and local government) STBY and Waag Society conducted a study to identify the needs among older people for new services supporting independent living at home.
Design Research at the Design Academy
July 29, 2009 – 8:30 am
STBY was asked by the Design Academy in Eindhoven to prepare and facilitate a workshop on Design Research. There are several excellent examples of work in this area within the Design Academy, but there seems to be no coherent overview of these activities nor a framework of facilities to support and nurture them. The aim of this workshop was to enable the management team of the Design Academy to develop a strategic vision on what Design Research is and what the position and ambition of the Design Academy is in this area is or should be.
Training in Design Documentaries
July 29, 2009 – 8:15 am
As part of the Executive Master Course in Information Management at the University of Amsterdam, Bas Raijmakers coordinated a series of lectures and workshops on Design Documentaries. After an inital introduction and a briefing session, 12 students from both industry and government organisations worked in groups on developing their own Design Documentary.
Creative methods for community involvement
April 16, 2009 – 3:14 pm
Our contribution to the Heartlands project inspired a group of community regeneration officers of Kerrier District Council to invite us to share our knowledge and experience on ways to involve local communities in regeneration projects.
Financial services for young students
December 15, 2008 – 3:44 pm
For the IB-Groep (the national Dutch body that handles all studentships, student loans and university registrations) we organised a half day workshop to explore and discuss new ideas and concepts for financial services for young students.
In their last year at high school and in their first year at university, many of these students are trying to figure out how to manage their personal finance. They have a high need for information and guidance, and they prefer the services of the IB-Groep to be available to them in an integrated way through multiple channels.
Heartlands storytelling workshop
December 4, 2008 – 5:14 pm
We organised a storytelling workshop for Heartlands in Pool. The last in a series of co-creative workshops to inform and inspire the design teams of this regeneration project around an old tin mine.