What should a router look like? That was the question STBY were recently asked by Cisco…
Tag Archives: workshop
Routing Around: Working with Cisco to discover what people want technology to look like
Aligning propositions: How video helps Nokia to match services to customer needs
Nokia commissioned STBY to work together on a series of projects that enabled them to gradually align their research and development processes around principles of design research. The latest of these projects saw STBY prepare and facilitate a collaborative alignment workshop focused on the consumer solutions videos produced by STBY for Nokia in early 2010.
Workshop at Creative Company Conference
STBY will facilitate a workshop at the upcoming Creative Company Conference on 14 September 2010 in Haarlem, The Netherlands. The core themes of the conference this year are Service Design, Design Thinking and innovation and entrepreneurship in the creative industries.
Helping parents to advise and support
Building on the results of a previous study, STBY were asked by DUO/IB-Groep in the Netherlands to examine the ways in which parents support their children once they enter higher education. DUO/IB-Groep wanted to explore the needs of parents for services specifically tailored to them.
Living Well in Cornwall
STBY were asked by Dott Cornwall – a Design Council body who promote design-led solutions to economic and social problems – to investigate what could be done to support sustainable living in Cornwall. The project initially focused on whether a new ‘Centre for Sustainable Living’ was needed in order to support the transition to sustainability throughout the region.
Service Experience Lab on mobile internet
Together with the Creation Centre of T-Labs (part of Deutsche Telekom in Berlin) STBY organised and facilitated a Service Experience Lab in London. In a full day programme product managers from T-Mobile’s British and German teams interacted with a group of consumers and discussed ideas for the next step in mobile internet services.
Service Experience Lab
Immerse yourself in the service experiences of your customers and identify new opportunities for innovation. In a bespoke one-day programme we facilitate an lively encounter between your team and some consumers from your target group.
Co-creating education
In the early stages of developing a new international master course, the University of Tilburg was interested in a series of empathic conversations with students to explore some first ideas and considerations. STBY guided and facilitated these conversations. We organised three exploratory discussion sessions with groups of students who fitted the profile of the future target group.
Keynote and workshop at Co-Design Live
Bas has been invited to speak at the Co-Design Live conference in Utrecht on 11 December, organised by dr Remko van der Lugt at Hogeschool Utrecht. Bas will deliver a keynote, followed by a workshop on how to use video about or by customers to inspire and inform innovation.
Follow-up study for T-Mobile
Following on a previous study for T-Mobile in April, we worked with the client team again in June to test the ideas for new mobile internet services that were developed in response to the results of the first exploratory research. The aim of the second, follow-up research project was to explore if the service concepts are indeed attractive and relevant to the lives of a new group of research participants, and also to further elaborate on the service concepts together with the participants.