We finally managed to sit down together and compile a website for the Dutch Service Design Network, offering a online platform for sharing news and resources.
Tag Archives: touchpoint
Welcome to Southampton station! (touchpoint of the month – Mar)
March 20, 2009 – 11:54 pm
When I entered Southampton station one early Friday evening in March, this is the first thing I saw. The engineering work posters were positioned like a line of soldiers, preventing me to enter any train I had set my mind on. Great touchpoint, very hard to miss!
“We have to disconnect the line now” (touchpoint of the month – Feb)
February 12, 2009 – 6:27 pm
We ordered recently a new router from BT for our London studio. This all arrived on the time promised and was not too hard to install in the end. But things took a stranger turn later, when BT started to check if we had managed well. Some day early February I got a call that [...]
Sorry… (touchpoint of the month – Jan)
January 23, 2009 – 7:25 pm
This dutch bus says: “SORRY, NO SERVICE.” It struck me because for decades it always said simply and bluntly: “GEEN DIENST”. What would have made the bus service in Rotterdam change…