Combining digital and physical diary methods
Recently we carried out a study with a mix of three of the most used and recognised qualitative methods: a diary study, in-depth interviews, and co-creation workshops.…
probe studies
Blended research
Some projects require a combination of research methods to achieve relevant and effective results. This can involve virtually any combination of methodologies,…
How to better support ‘green living’?
How can people in the U.S. be better supported in living a sustainable lifestyle? That’s the question STBY recently tried to answer during a project with the…
STBY Magazine – Service Innovation Inspired by People
Motivated by the limited amount of literature on design research and service design currently available, we initiated STBY magazine. The first issue was published…
Future usage of mobile internet services
Together with designers of T-Mobile who are working on the development of future mobile internet services, we organised an intensive day of concept testing with a mixed group of participants. For the occassion our London office was transformed in a 'user lab'.