Tag Archives: inclusive design

Remote services for older people

For a consortium of public sector organisations in The Netherlands STBY is working on a user-driven innovation proces aiming to develop new remote services that support older people to live independently at home. Moving to a retirement home is not something most older people are looking forward to. Luckily nowadays, it is possible to get a lot of care and support at home. Remote services have a potential to offer people a maximum of flexibility and independence. In every stage of this project people from the target group, older people and their carers, have been involved in order make sure the team works with their perspective firmly in mind.

User-Centered Design across development stages

For the University of Amsterdam STBY facilitated a series of workshops with students, lecturers and system operators to inform the iterative development of its new Electronic Learning System (ELO).

Support services for independent living

For a consortium of organisations in The Netherlands (primary health care, housing associations and local government) STBY and Waag Society conducted a study to identify the needs among older people for new services supporting independent living at home.

Designs of the Time 2009

STBY has been selected in the panel of senior design project managers for Designs of the Time 2009 (Dott09), the new user-led design initiative planned for Cornwall and the Isles of Scilly.

Creative methods for community involvement

Our contribution to the Heartlands project inspired a group of community regeneration officers of Kerrier District Council to invite us to share our knowledge and experience on ways to involve local communities in regeneration projects.

Great design for all

Early April we immersed ourselves in Include 2009, the leading cross-disciplinary conference on the inclusive approach to people-centered design and innovation at the Royal College of Art in London.

Designing Empathic Conversations for Inclusive Design Facilitation

Paper on inclusive design facilitation for the Heartlands project. Presented by Bas at the Include conference in London (6-8 April 2009). Authors: Bas Raijmakers, Geke van Dijk, Yanki Lee and Sarah Williams. (PDF 1.6 MB)

Qualitative consumer research

In-depth studies that reveal how people use media and technology in their daily lives. The objective for these studies is to explore consumer needs and responses to concepts for new interactive services.

Heartlands User Forums

Early July we organised five User Forums for Heartlands, the regeneration project in Cornwall we work for as Inclusive Design facilitators all year in 2008.

Heartlands Idea Generation Workshops

As part of our long-time involvement in the Heartlands project in Cornwall as inclusive design facilitators, we organised a series of workshops to generate ideas and conversations about the futures use of some of the new buildings.