This is Service Design Thinking, the book STBY contributed to last year, has won an award – and a gold one at that! The book’s been given the Gold Award for Best Layout at the European Design Awards 2011.
Tag Archives: book
BNO picking up on Service Design
March 29, 2011 – 12:01 pm
The main association for designers in The Netherlands, BNO, published an extensive article about Service Design. The trigger was a review of the book This is Service Design Thinking, but the editor Freek Kroesbergen extended this to a review of the current state of the Service Design field in The Netherlands.
TiSDT – Second Print Run, and a New Trailer!
March 9, 2011 – 5:49 pm
This is Service Design Thinking has been flying off the shelves – and is now set for a second print run
First Service Design Talks event in London, 22 March 2011
February 13, 2011 – 5:07 pm
Following in the footsteps of the successful series of Service Design Talks held in Amsterdam over the past two years, we are happy to announce the first Service Design Talks event in London.
STBY magazine
February 8, 2011 – 4:11 pm
Motivated by the limited amount of literature on design research and service design currently available, we initiated STBY magazine. The first issue was published and distributed to clients, prospects and peers during the past few months in hard copy, but we also want to offer the contents as a downloadable PDF here.
STBY magazine – Service Innovation Inspired by People
February 8, 2011 – 4:09 pm
Motivated by the limited amount of literature on design research and service design currently available, we initiated STBY magazine. The first issue was published and distributed to clients, prospects and peers during the past few months in hard copy, but we also want to offer the contents as a downloadable PDF here. STBY magazine offers [...]
Design ethnography: Taking inspiration from everyday life
January 31, 2011 – 4:33 pm
For the book This is Service Design Thinking, recently published by BIS Publishers, Geke van Dijk contributed a chapter on design ethnography, in addition to the toolbox STBY edited for the book. Design Ethnography aims to understand the future users of a design, such as a certain service. It is a structured process for going [...]
Service Design Thinking: Helping create the first comprehensive overview of our field
January 14, 2011 – 5:29 pm
“This is Service Design Thinking”, a book STBY recently collaborated on with Marc Stickdorn and Jakob Schneider, has now been released. The book is intended to be the first comprehensive overview of the service design field. Designed to be a useful resource for teachers, students, and anyone else who wants to try applying service design [...]
New Service Design Book – With a Pre-Order Discount
November 5, 2010 – 11:46 am
STBY recently contributed a chapter to a brand new book on service design – and can offer a pre-order discount for anybody wanting to reserve a copy!
World class pioneers and creative thinkers
September 7, 2010 – 3:15 pm
As one of the first companies to begin creating projects around the principles of design research and service design, STBY have been intimately involved with the ongoing development of these fields of work. We’ve written papers, magazine and book chapters, founded collaborative and information-sharing networks, and given talks at national and international conferences all across the world. This involvement with design research and service design’s continued evolution keeps us at the forefront of the field, as through our work we’re helping to define it.