On 20 January we will be getting together again to discuss another recently published and interesting book related to Service Design. This time it’s Tim Brown’s new book ‘Change by Design’.
Tag Archives: book
Service Design Talks 4/11
On Wednesday 4 November another of those lively debating evenings about Service Design will take place at 7 pm in the office of STBY in Amsterdam.
Please be invited. Do let us know you are coming, through either the events page of the Facebook group or the events page in Linkedin.
The book we will be discussing [...]
SD Reading Circle
On 27 May the 3rd session of the Service Design Reading Circle will take place in Amsterdam. This time we will discuss the reader Designing 4 Services by Lucy Kimbell and Victor Seidl.
Service Design Reading Circle
Our first meeting on 28 January was a promising start to hopefully a long series of meetings to discuss publications related to service design.
Creative collaborations for innovative service design
by Geke van Dijk. Published in ‘Uncommon Ground: Creative encounters across sectors and disciplines’, edited by Cathy Brickwood et al., BIS publishers, Amsterdam, 2007. (PDF, 5.6MB)
PhD thesis Design Documentaries
by Bas Raijmakers. Completed in 2007 at the Royal College of Art, Design Interactions, London, UK. (PDF, 4,7 MB)
Pick and Mix: consumers moving between online and offline channels
by Geke van Dijk. PhD thesis, completed in 2007, Computing Department, Open University, Milton Keynes, UK. (PDF, 5 MB)
User research als inspiratiebron voor webontwerpers
(Usability research as source of inspiration for web designers)¬†by Bas Raijmakers.¬†Chapter in the book ‘Webontwerp’ in the series ‘Monografi√´n over vormgeving’.¬†Published for Dutch art students by [Z]OO / Vd Eindhoven, 2003. (Dutch text, PDF, 2.8 MB).
Usability testing is a means, not a goal
by Bas Raijmakers.¬†Published in Usability – Nutzerfreundliches Web-Design by Markus Beier and Vittoria von Gizicky (eds.), Springer-Verlag Berlin Heidelberg, 2002. (English translation, PDF, 156 KB)
Shopping pleasure at Bol.com
by Bas Raijmakers.¬†Published in Usability – Nutzerfreundliches Web-Design by Markus Beier and Vittoria von Gizicky (eds.), Springer-Verlag Berlin Heidelberg, 2002. (English translation, PDF, 768 KB))