From Field Stories to Strategic Design
Based on their workshop at the service design conference in Paris in October 2012, Bas Raijmakers, Geke van Dijk from STBY and Katherine Gough from Nokia Design wrote…
STBY
UX Hong Kong 2013
Full of energy and some very interesting talks, UX Hong Kong is the annual event dedicated to bring the different design disciplines together, organised by our fellow Reach partners and good friends Apogee on the 22-23 February 2013.
Unbox Festival 2013
UnBox Festival organized in part by our Reach partner in India - Quicksand. Held over 4 days from 07-10 February, 2013, this is the third edition of the festival. Vibrant, experiential and action-packed the event, we at STBY highly recommend it!
Service improvements with local government staff
Following up on a previous study among entrepreneurs in Amsterdam about their experiences with the service offering from the local government, STBY conducted …
Entrepreneurial experiences in Haarlem
The city of Haarlem is keen to improve its services to local entrepreneurs. To this purpose, they have initiated several activities. One of these is the campaign 'More Service, Less Rules'. Another such initiative is a qualitative research among local entrepreneurs to learn from their experiences. STBY was asked by the Chamber of Commerce to conduct this study. The aim was to elicit entrepreneurs' experiences and satisfaction with the municipal service delivery, and to advise on solutions to the barriers that entrepreneurs are facing.
Amishi Parekh
Amishi joined in October 2012 and is the latest intern at STBY London. Originally from Mumbai, she studied Graphic design at SCAD, and has lived and worked …
Workshop at SDN Global Conference
On 30th October, STBY will be conducting a workshop at the SDN Global Conference 2012 in Paris on active data analysis and thoughtful reflection - addressing the continuous process of creating meaning from consumer behaviour research results across disciplines/teams.
Ambient Assisted Living
STBY was invited by the European AALIANCE project to facilitate a workshop on Ambient Assisted Living (AAL) Solutions in Eindhoven, Netherlands. This workshop focussed on roadmapping enabling technologies that motivate and assist older people to stay independent and active for longer, preventing social isolation and promoting societal inclusion.
Megha Wadhawan
Megha joined STBY in September 2012 in the London Office. At STBY, she works across multiple roles in our design research projects – from writing…
Entrepreneurship with AMS Chamber of Commerce
A nationwide study recently conducted in The Netherlands reached out to Dutch entrepreneurs to assess how they thought various regions supported their activities.…
Ingrid Wendel
Fascination for how you can respond to the needs of customers and end users has been a connecting thread throughout Ingrid’s career. Which needs …
Service Innovation: facilitated by STBY
STBY enjoyed running a successful workshop last month at PICNIC's mash-up event in Amsterdam. The workshop focused on some of the Design Research processes we employed during the project we designed for Southern Water, and involved the participants in a a hands-on interviewing exercise during which they played the role of customers of the water company.