Telecom firms use films to match customer needs

A major telecoms firm commissioned STBY to work together on a series of projects that enabled them to gradually align their research and development processes around principles of design research. The latest of these projects saw STBY prepare and facilitate a collaborative alignment workshop focused on the consumer solutions videos produced by STBY for the company in early 2010.

STBY in Touchpoint

STBY’s Strategy Director Geke Van Dijk has contributed an article to issue 4 of Touchpoint, the international journal of service design. The issue focuses on links between service design and behavioural change.

Service Design En Espanol

Members of STBY’s core team have already had an extensive array of articles relating to service design published in both English and Dutch. This week saw a first however,…

Personal storytelling with video

STBY recently produced a series of films for a major telecoms firm, documenting the ‘solutions’ people improvise to a range of situations in their everyday lives. These films are to be used in the fims’s internal ideation and design processes, where they allow various departments to connect with the lives of consumers.

Living Well in Cornwall

STBY were asked by Dott Cornwall - a Design Council body who promote design-led solutions to economic and social problems - to investigate what could be done to support sustainable living in Cornwall.