Investigations on emerging usage of smart devices

Over the past year we have worked on an extensive series of projects investigating how people make use of ‘ecosystems of smart devices’. We have, for instance, looked into how people make choices on which devices to use in particular circumstances and situations. In many occasions the functionality of the various smart devices people own (e.g. smart phones, tablets, computers, game consoles, in-car navigation devices, cameras) partly overlaps and partly supplements each other, so what to choose when, where and why?

SXSW 2013

Please support our submission for one of the most exciting interactive conferences at the moment. We have an abstract up on the Panelpicker, which is now open for popular votes. If you like our work, and think it should be presented in Austin in 2013, please follow the link below.

The Web and Beyond

Both Geke and Bas will present at the Amsterdam-based biannual conference on the practice and business of user experience. On 25 September Bas will host a workshop on 'Visual storytelling to inform design'. On 26 September Geke will give a talk about on'Networked collaborations in international UX research'.

Service Design in Tourism

Geke will be presenting at this first international conference on service design thinking in the travel and tourism industry. The conference takes place on 23-24 August in Innsbruck. The topic of Geke's talk is 'Understanding drivers of customer journeys'.

Heartlands Cornwall to open 20-22 April!

Since 2007, STBY has worked with Yanki Lee on Heartlands in Cornwall, a new ‘cultural playground’ and also World Heritage Site near Redruth in Cornwall, UK. Now, after years of preparing and building, Heartlands will open this weekend, 20-22 April.

Service Design Talks Amsterdam 21 March

Again very nice and engaged group of people came together at the STBY studio in Amsterdam last night. We discussed the book 'Designing for Growth' . See picture with notes...

Head in the clouds, and feet on the ground

THNK The Amsterdam School for Creative Leadership officially launched yesterday, 19 March. The team of founding participants and faculty looks very promising and they seem eager to get their hands dirty.

Working on e-book at Ultra Factory Kyoto

To synthesise a series of collaborative design research projects STBY has been working on, together with Daijiro Mizuno from Ultra Factory at the Kyoto University of Arts and Design in Japan, ...

Design Documentaries at UXHK

A lively crowd of UX professionals came together in Hong Kong to share their latest activities and knowledge on User Experience Design and Research. Bas presented a talk on Design Research, and run a workshop on Design Documentaries...

Service Design at UXHK

Geke's talk at UX Hong Kong was on 'Service Design: Co-production at the moment of thruth', and the subsequent workshop was on 'Multi-channel Customer Journeys: Connecting the touch points'.

Guest lecture on service prototyping

STBY was invited to present a guest lecture at TU Delft Industrial Design and Engineering, as part of a master course on Service Design Processes