Living services
Through screens and interfaces, the distinction between human and machine is blurring. Already, a great deal more objects than people are connected to the internet,…
STBY
Sharing research assets, fast and slow
Working with Google in a series of collaborations using design research to support the creation of new services, we’ve co-developed a valuable approach for how …
Innovative prototypes spark discussions between residents and local authorities
To help a local government department in the UK foster more public participation in its strategic planning processes, we ran a Public Future Lab in which we used innovative…
Implementation of dynamic boarding begins at Dutch railway stations
STBY was involved in the development and testing of new dynamic boarding technology that is creating a major service improvement to the Dutch railway system. Implementation…
Publication in Touchpoint: Giving Disruptive Innovations a Chance
Marie de Vos co-authored an article Giving Disruptive Innovations a Chance in the Service Design Journal ‘Touchpoint’. Why do promising innovations initiated…
The Art Experience
Imagine the following scenarios:
You are in the Rijksmuseum early in the morning before opening hours. It’s quiet. You are standing alone in front of Rembrandt’s…
Service Design is Everywhere
It’s surprising how our behaviour, while interacting with something we know very well, has changed by the influence of an investment in service design. A …
Book club: How to thrive in the next economy
For the Strategic Creativity Book Club, we read How to Thrive in the Next Economy by John Thackara. The former director of the Netherlands Design Institute and the…
Design and the city: tabletop prototyping
In a workshop at the ‘Design and the City’ conference, participants focused on solving the problem of bicycle parking in the city. Bike parking in Amsterdam is now…
Supporting healthcare innovation
Over the course of a year STBY has worked with Vilans, a knowledge centre for long-term care, to help them introduce Design Thinking to their organisation.
Internet of Things: where are the people?
Attending several IoT events, such as ‘IoT Tech Expo’, ‘IoT UK Thematic Research Day’ and ‘The future of IoT networks’, left me with the persistent feeling that the…
Helping trains stop safely and efficiently
ProRail, the company responsible for the Netherlands rail infrastructure, is looking for new ways to enable drivers to stop the train at exactly the right point …