London Design Festival: Research on the move
STBY held a 2 hour workshop as part of the Service Design Fringe Festival on September 20th at our studio in Shoreditch. Here we explored visual methods for design …
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Food for Thought: the Future of Food and Dining Out
The STBY London team had the fortunate opportunity of attending Nesta’s Futurefest 2016. The packed schedule was overwhelming and we left in a state of dizzied inspiration.…
Moving Targets and Visual Design Research: STBY at the 9th Service Design Global Conference
The 9th Service Design Global Conference entitled ‘Business as Unusual’ will take place in Amsterdam on 27 – 28 October 2016 and will include…
Service design at the movies
Services are like oxygen. Everyone uses them every day, but we don’t take much notice unless they are exceptional or go wrong. Though often not the main plot,…
Citizen participation as a catalyst for change
Sometimes, service providers and end-users are one and the same. In a city that is bankrupt, has a lot of vacant space in decay, very limited local fresh food, and massive…
London Design Festival: Research on the move
STBY is running a 2 hour workshop as part of the Service Design Fringe Festival next week at our studio in Shoreditch. Here we’ll explore visual methods for design …
Article in Form magazine: Tackling the Refugee Crisis
In this article in Form magazine, Marie de Vos describes the process behind ‘What Design Can Do Challenge’ of February 2016, which asked what design…
Photos from a Secret City
A favourite photographer of mine, Martin Parr, recently spent two years as photographer in residence for the City of London Corporation, which is the municipal …
Presentation of MindLab service design event
Geke van Dijk was invited to present at MindLab’s popular morning event on service design. She described and illustrated the necessity of addressing the…
Transforming Teams from Good to Great
Everyone knows from experience that some groups or teams do better than others. So what is it that sets these successful teams apart?
Increasing productivity of …
There is more to food than meets the tongue
We need to take all five senses into account when we are designing a service or an experience. The food industry—dining, in particular—reveals this.
What’s…
Global design with local understanding
Millions of people in more than a hundred countries now use Ebay’s sites and apps every day. These visitors represent a myriad of different cultures. Knowing precisely…