Finding global common ground in telecoms

Do different people in different companies have the same conversations? Is the language people use influenced by context, culture, technology - or even a mixture of all three?

Helping Novo Nordisk design for diabetes

STBY have recently completed a project with the Danish pharmaceutical company Novo Nordisk. We were asked to put a human face to four different types of patients …

Exploring new service ventures

STBY recently worked on a series of projects focused upon a range of new services ventures currently in development for the consumer market. These were all new concepts…

Testing Telekom’s Service Prototypes

One of the things we do here at STBY is provide long-term support for the development of new services. This often means conducting several projects for the same client,…

Telecom firms use films to match customer needs

A major telecoms firm commissioned STBY to work together on a series of projects that enabled them to gradually align their research and development processes around principles of design research. The latest of these projects saw STBY prepare and facilitate a collaborative alignment workshop focused on the consumer solutions videos produced by STBY for the company in early 2010.

Personal storytelling with video

STBY recently produced a series of films for a major telecoms firm, documenting the ‘solutions’ people improvise to a range of situations in their everyday lives. These films are to be used in the fims’s internal ideation and design processes, where they allow various departments to connect with the lives of consumers.