From user journey to prototype testing
Recently we carried out a series of 3 related projects for a client’s online communication that helped their design team move from explorative journey mapping to…
Qin Han
Using physical prompts in remote research
The art of making always fascinates us as design researchers. And we should also never overlook the creativity people have to offer as research participants. Even…
How we learned about what drives donations
We’re working for a mental health charity who wants to know what they can do better for millennials as donors, and to encourage them to engage more with the work the …
Designing our research deliverables
Last year we had an interesting discussion at STBY about how we design our research deliverables. The conversation was inspired by a presentation from Joanna Rutkowska…
Studying digital product families
Interested in how to do user research on how people use digital product families? At STBY we learnt a few lessons, and think there are increasing opportunities for…
Exploring Remote Teamwork
Over the past decade, as more digital tools have become available for remote collaboration, and more organisations have embraced flexible working, teamworkers…
Blending quantitative and qualitative research
STBY recently delivered two projects that involved a blended quantitative and qualitative approach. The first project, for a corporate client, studied the use…
Combining digital and physical diary methods
Recently we carried out a study with a mix of three of the most used and recognised qualitative methods: a diary study, in-depth interviews, and co-creation workshops.…