{"id":8472,"date":"2017-02-03T13:45:45","date_gmt":"2017-02-03T12:45:45","guid":{"rendered":"https:\/\/www.stby.eu\/?p=8472"},"modified":"2017-02-03T13:50:20","modified_gmt":"2017-02-03T12:50:20","slug":"empathic-conversations-2","status":"publish","type":"post","link":"https:\/\/www.stby.eu\/wp_15\/2017\/02\/03\/empathic-conversations-2\/","title":{"rendered":"Empathic Conversations"},"content":{"rendered":"<p>In this article, we explore our approach to enabling empathic conversations in our design research, between researchers and participants and among the wider client and design teams. Using a case study of a recent project exploring patient support networks, we look at the important roles continual contact, engaging interview materials, and visually capturing and communicating play in enabling empathic conversations, that can generate rich, in-depth insights for design. <\/p>\n<p>The full article is available as a PDF <a href=\"https:\/\/issuu.com\/stby6\/docs\/empathic_conversations_stby_jan2017\">here<\/a>, and as an article on Medium <a href=\"https:\/\/medium.com\/@STBY\/empathic-conversations-aa8a26dde65a#.y4u2s5zer\">here<\/a>. <\/p>\n<p> <a href=\"https:\/\/www.stby.eu\/wp_15\/wp-content\/uploads\/2017\/02\/LouMaterials.jpg\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.stby.eu\/wp_15\/wp-content\/uploads\/2017\/02\/LouMaterials.jpg\" alt=\"LouMaterials\" width=\"757\" height=\"509\" class=\"alignnone size-full wp-image-8476\" srcset=\"https:\/\/www.stby.eu\/wp_15\/wp-content\/uploads\/2017\/02\/LouMaterials.jpg 757w, https:\/\/www.stby.eu\/wp_15\/wp-content\/uploads\/2017\/02\/LouMaterials-300x202.jpg 300w, https:\/\/www.stby.eu\/wp_15\/wp-content\/uploads\/2017\/02\/LouMaterials-250x168.jpg 250w\" sizes=\"(max-width: 757px) 100vw, 757px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this article, we explore our approach to enabling empathic conversations in our design research, between researchers and participants and among the wider client and design teams. Using a case study of a recent project exploring patient support networks, we look at the important roles continual contact, engaging interview materials, and visually capturing and communicating &hellip; <a href=\"https:\/\/www.stby.eu\/wp_15\/2017\/02\/03\/empathic-conversations-2\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Empathic Conversations<\/span><\/a><\/p>\n","protected":false},"author":9,"featured_media":8479,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[7],"tags":[],"client-domain":[],"service-context":[],"methods-used":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Empathic Conversations - ..STBY...<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.stby.eu\/wp_15\/2017\/02\/03\/empathic-conversations-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Empathic Conversations - ..STBY...\" \/>\n<meta property=\"og:description\" content=\"In this article, we explore our approach to enabling empathic conversations in our design research, between researchers and participants and among the wider client and design teams. Using a case study of a recent project exploring patient support networks, we look at the important roles continual contact, engaging interview materials, and visually capturing and communicating &hellip; Continue reading Empathic Conversations\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.stby.eu\/wp_15\/2017\/02\/03\/empathic-conversations-2\/\" \/>\n<meta property=\"og:site_name\" content=\"..STBY...\" \/>\n<meta property=\"article:published_time\" content=\"2017-02-03T12:45:45+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2017-02-03T12:50:20+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.stby.eu\/wp_15\/wp-content\/uploads\/2017\/02\/EmpathicConversations-Cover2.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1772\" \/>\n\t<meta property=\"og:image:height\" content=\"2362\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"STBY\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"STBY\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.stby.eu\/wp_15\/2017\/02\/03\/empathic-conversations-2\/\",\"url\":\"https:\/\/www.stby.eu\/wp_15\/2017\/02\/03\/empathic-conversations-2\/\",\"name\":\"Empathic Conversations - ..STBY...\",\"isPartOf\":{\"@id\":\"https:\/\/www.stby.eu\/wp_15\/#website\"},\"datePublished\":\"2017-02-03T12:45:45+00:00\",\"dateModified\":\"2017-02-03T12:50:20+00:00\",\"author\":{\"@id\":\"https:\/\/www.stby.eu\/wp_15\/#\/schema\/person\/50e6ec0573d55583962513a01d74ec2b\"},\"breadcrumb\":{\"@id\":\"https:\/\/www.stby.eu\/wp_15\/2017\/02\/03\/empathic-conversations-2\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.stby.eu\/wp_15\/2017\/02\/03\/empathic-conversations-2\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.stby.eu\/wp_15\/2017\/02\/03\/empathic-conversations-2\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.stby.eu\/wp_15\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Empathic Conversations\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.stby.eu\/wp_15\/#website\",\"url\":\"https:\/\/www.stby.eu\/wp_15\/\",\"name\":\"..STBY...\",\"description\":\"Design Research for meaningful change\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.stby.eu\/wp_15\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.stby.eu\/wp_15\/#\/schema\/person\/50e6ec0573d55583962513a01d74ec2b\",\"name\":\"STBY\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.stby.eu\/wp_15\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/3121d263d0913d59c58d86f43200ca7b?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/3121d263d0913d59c58d86f43200ca7b?s=96&d=mm&r=g\",\"caption\":\"STBY\"},\"url\":\"https:\/\/www.stby.eu\/wp_15\/author\/admin\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Empathic Conversations - ..STBY...","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.stby.eu\/wp_15\/2017\/02\/03\/empathic-conversations-2\/","og_locale":"en_GB","og_type":"article","og_title":"Empathic Conversations - ..STBY...","og_description":"In this article, we explore our approach to enabling empathic conversations in our design research, between researchers and participants and among the wider client and design teams. 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