{"id":4474,"date":"2013-11-30T10:20:58","date_gmt":"2013-11-30T09:20:58","guid":{"rendered":"https:\/\/www.stby.eu\/?p=4474"},"modified":"2020-11-16T17:49:18","modified_gmt":"2020-11-16T16:49:18","slug":"service-design-in-practice-2","status":"publish","type":"post","link":"https:\/\/www.stby.eu\/wp_15\/2013\/11\/30\/service-design-in-practice-2\/","title":{"rendered":"Service Design in Practice"},"content":{"rendered":"<p>STBY is proud contributor to the book \u2018Service Design: Insights from nine practices\u2019 that has recently been translated to English. This book is the&nbsp; result of a three year service innovation programme \u2018Service Design in Practice\u2019, funded by the Dutch Ministry of Economic Affairs, the municipality of Utrecht and the Utrecht province. The book was edited by academic researchers from TU Delft and Hogeschool Utrecht, who followed the proceedings of a series of case study projects. The various chapters provide an inspiring and instructive look behind the scenes of some of Service Design projects, including two by STBY. The editors reflect on the approach, experiences and lessons learned during the projects, as well as the broader scope of what happens from the start to the finish of such a project.&nbsp;The book was first published in Dutch (you can&nbsp;download &nbsp;the Dutch version of <a href=\"https:\/\/www.stby.eu\/wp_15\/wp-content\/uploads\/2013\/08\/SD-inzichten-praktijkvoorbeelden-reduced.pdf\">&#8216;Service Design: Insights from nine practices&#8217;<\/a>).&nbsp;Recently, the book was translated in English. You can also view and download the <a href=\"https:\/\/www.stby.eu\/wp_15\/wp-content\/uploads\/2013\/12\/Service-Design-insights-from-nine-case-studies.pdf\">English version of this practical book.<\/a><\/p>\n<p><a href=\"https:\/\/www.stby.eu\/wp_15\/wp-content\/uploads\/2013\/11\/IMG-5020-webedit.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-7178\" src=\"https:\/\/www.stby.eu\/wp_15\/wp-content\/uploads\/2013\/11\/IMG-5020-webedit.jpg\" alt=\"IMG_5020_webedit\" width=\"850\" height=\"559\" srcset=\"https:\/\/www.stby.eu\/wp_15\/wp-content\/uploads\/2013\/11\/IMG-5020-webedit.jpg 850w, https:\/\/www.stby.eu\/wp_15\/wp-content\/uploads\/2013\/11\/IMG-5020-webedit-300x197.jpg 300w, https:\/\/www.stby.eu\/wp_15\/wp-content\/uploads\/2013\/11\/IMG-5020-webedit-250x164.jpg 250w\" sizes=\"(max-width: 850px) 100vw, 850px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>STBY is proud contributor to the book \u2018Service Design: Insights from nine practices\u2019 that has recently been translated to English. This book is the&nbsp; result of a three year service innovation programme \u2018Service Design in Practice\u2019, funded by the Dutch Ministry of Economic Affairs, the municipality of Utrecht and the Utrecht province. The book was &hellip; <a href=\"https:\/\/www.stby.eu\/wp_15\/2013\/11\/30\/service-design-in-practice-2\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Service Design in Practice<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":7387,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[7],"tags":[31,36,40,87],"client-domain":[],"service-context":[],"methods-used":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Service Design in Practice - Publications - STBY<\/title>\n<meta name=\"description\" content=\"STBY is proud contributor to the book \u2018Service Design: Insights from nine practices\u2019 that has recently been translated to English.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.stby.eu\/wp_15\/2013\/11\/30\/service-design-in-practice-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Service Design in Practice - Publications - STBY\" \/>\n<meta property=\"og:description\" content=\"STBY is proud contributor to the book \u2018Service Design: Insights from nine practices\u2019 that has recently been translated to English.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.stby.eu\/wp_15\/2013\/11\/30\/service-design-in-practice-2\/\" \/>\n<meta property=\"og:site_name\" content=\"..STBY...\" \/>\n<meta property=\"article:published_time\" content=\"2013-11-30T09:20:58+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-11-16T16:49:18+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.stby.eu\/wp_15\/wp-content\/uploads\/2013\/11\/IMG-5014-webedit4.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"850\" \/>\n\t<meta property=\"og:image:height\" content=\"616\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Geke\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Geke\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.stby.eu\/wp_15\/2013\/11\/30\/service-design-in-practice-2\/\",\"url\":\"https:\/\/www.stby.eu\/wp_15\/2013\/11\/30\/service-design-in-practice-2\/\",\"name\":\"Service Design in Practice - 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