Tag Archives: design documentaries

Presenting Engaging Design Projects at Goldsmiths

We’ve been working with the latest cohort of Goldsmiths’ MA Design students on their current term project, ‘Engaging Design.’ The design research brief asks students to engage with a Public Body in the UK of their choosing as a starting point.

What can we learn from lead patients using wearables?

The Dutch Ministery of Public Health advocates an increased focus on e-health, with the aim that more and more people will monitor and manage their healthy lifestyles through using smart technologies. One of the strategic goals is for 75 percent of patients with chronic diseases to use self-measurement technologies as part of their everyday lives within 5 years. To reach this goal, it is necessary to better understand and cater for the needs of these patients. It is important to enable their self-sufficiency, while preventing a mere technology push that would incur unnecessary costs and resistance to usage.

Family Oriented Services

STBY has recently completed a design research project for an international communications company focusing on family oriented services. Successful family oriented services can already be found in many industries, from banking to utilities. They are seen as a very effective way to satisfy and retain customers. While the family oriented concept has been widely used by marketeers and advertisers in the past, designers and strategists need a deeper understanding of the information flows, habits and motivations of individuals within a household – a very special context. STBY helped one of our clients by designing and conducting a generative design research […]

Design Research and UX Research on App Store Usage

Very recently we were challenged to imagine a research project to support the development of a new app store design that could combine design research and UX research.

Routledge Companion to Design Research

STBY was invited to contribute a chapter to the book ‘Routledge Companion to Design Research‘, edited by Professor Paul Rodgers and Dr. Joyce Yee for Routledge, Taylor and Francis Group Publishers. This high profile book is published to support undergraduate and postgraduate education in design research. The editors set out to celebrate and illustrate the plurality of design research, and also the wide range of conceptual, methodological, technological and theoretical approaches evident in contemporary design research. They collected a wide range of cross-disciplinary contributions from the global design research community. STBY is proud to be included in this book with […]

Studying new behaviours across an ecosystem of devices

As a follow up on our previous work on mobile phone devices, we recently completed an intensive though extremely exciting project on new and changing behaviours of owners of smartphones and devices. The last three to four years has seen a massive surge in the intelligence as well as size, shape and type of devices available to consumers. From smartphones to the latest tablets and phablets, there is an overarching range of technology we not only use but have become dependent on in running our everyday life. Though many definitions exist – for the purposes of our study, we simplified […]

Workshop Tour in Japan

2013 started off with an exciting series of workshops and presentations in Japan. STBY was invited to work with two universities in Tokyo and one of the largest national IT companies.

Giving the floor to the employees: Working with local government staff on service improvements

Following up on a previous study among entrepreneurs in Amsterdam about their experiences with the service offering from the local government, STBY conducted a series of workshops in each of Amsterdam’s seven district councils. The aim of the workshops was both to present the results of the study to the service employees and to jointly explore opportunities for improvement with them.

Reviewing municipal service delivery: Learning from the experiences of entrepreneurs in Haarlem

The city of Haarlem is keen to improve its services to local entrepreneurs. To this purpose, they have initiated several activities. One of these is the campaign ‘More Service, Less Rules’. Another such initiative is a qualitative research among local entrepreneurs to learn from their experiences. STBY was asked by the Chamber of Commerce to conduct this study. The aim was to elicit entrepreneurs’ experiences and satisfaction with the municipal service delivery, and to advise on solutions to the barriers that entrepreneurs are facing.

Design Documentaries workshop presentation

At the UX Hong Kong conference 2012, Bas Raijmakers ran a workshop on design documentaries, working with 50 participants to explore some Golden Rules for using film in design research. This workshop was a third iteration of a workshop previously organized for EPIC (Ethnographic Practice in Industry Conference) 2010 in Tokyo and Service Design Global Conference 2010 in Berlin. The workshop format has been developed by several Reach partners together. Slides of the presentation at the start and some of the results can be viewed at the design documentaries blog that Bas keeps for STBY.