Tag Archives: co-creation

DIY toolkit – 1 year old

The DIY toolkit we created with Nesta and Quicksand last year has just passed its first birthday. And what a year it was! Since its launch the website has had 350.000 visits, from all over the globe (200 different countries). And 40.000 tools were downloaded. Every person who completed thequestionnaire about their usage of the toolkit said that they feel more effective as a result. That is a compliment we are very happy to take.

Improving bicycle parking at train stations

Bicycle parking at train stations in big cities is an increasing problem in the Netherlands. A lot of travellers park their bikes along the streets and footpaths around the train station. In many places this causes a huge mess, with bikes standing in the way of pedestrians, and cyclists scrambling to find a place for their bike. At the same time existing indoor bicycle storage spaces around the stations are underused. This is an issue for municipal authorities as well as for NS and Prorail (the main train operator and rail infrastructure company in the country), and also for the association of cyclists. They jointly decided to invest in improving the situation and come up with a new concept for bicycle parking at stations that could cater for everyone. To inspire and facilitate the conversations between the different stakeholders, STBY was asked to investigate and represent the perspective of cyclists on this matter.

Learning by Doing workshop at STBY

Recently STBY hosted an intimate DIY session with innovation professionals from different sectors, as a brief introduction to the DIY Toolkit. The hands-on workshop served as an introduction to the toolkit by exploring a small selection of tools. These had been adapted to fit within the format of the workshop. The tools also served as a way of showing how the tools can be re-purposed and adjusted to fit within an organisation’s bespoke needs. The DIY Toolkit had been created with the aim to secure the long term impact and change. What makes this toolkit special is that it includes […]

Developing the DIY Toolkit for Social Impact

We are very happy to have worked with our Indian REACH partner Quicksand, Nesta (UK’s Innovation foundation), and the Rockefeller foundation on the DIY Toolkit for social impact. The aim of the toolkit is to support and increase the innovation capacity of international development practitioners.

STBY wins Rotterdam Public Design Prize

On the last day of January the Rotterdam Designprijs (decided by a jury) and the Rotterdam Design Publieksprijs (decided by public vote) were announced. Interestingly, both prizes went to product service systems rather than products, brands or even experiences. Both jury and the public favoured integral, holistic approaches of complex challenges societies and economies face.

Design Transitions

A new book that features our work was recently launched: ‘Design Transitions’ by Joyce Yee, Emma Jefferies and Lauren Tan. This book presents a series of stories on how design is changing around the world. From small practices to vast corporations, the renowned to the lesser known: the authors collected the stories of people working at the fringes of the traditional disciplines of design. They have interviewed people in 12 countries around the world, who represent 3 different communities: design agencies, organisations embedding design, and design academics. STBY is one of these agencies. Design Transitions is published by BIS Publishers […]

The power of PSS demonstrated through laser-cut food

STBY is part of the Dutch national innovation programme for the creative industries called CRISP. The PSS 101 project in this programme focusses on how Prodcut Service Systems are created in networks and aims to learn more about how these networks actually work. As STBY knows from experience, such networks are often needed because one organisation alone cannot provide the entire service. In our work with ZuidZorg, also a member of PSS 101, we have often seen this, but also in the work for the national dutch railways, with ProRail and NS together. Yet networked collaborations are not an easy […]

Join us for a PICNIC in Amsterdam

    Summer might not have made an appearance yet, but that hasn’t stopped us planning a PICNIC for this May. The PICNIC Innovation Mash Up will be a one-day, active learning event focused on “how”: how businesses in other sectors can successfully apply top innovation and creativity processes used by Dutch and international creative industry professionals to launch new products and services, connect with customers and grow. Featured processes include design thinking, scenario planning, crowdsourcing, service innovation and open design. The event is led by creative industry experts, who’ll be coaching, collaborating and contributing valuable expertise, ideas and feedback. […]

How to achieve and maintain a healthy lifestyle?

This was a question we addressed in one of our recent projects for a large international consumer brand. What do people consider to be a healthy lifestyle? Are they happy with their current ways of maintaining their lifestyles? What would they like to alter? Would they welcome any support with this?

Say yes to the mess!

For ‘The week of Service Design’ on Molblog, the online platform of the Dutch Marketing Magazine, Geke van Dijk was invited to contribute an article to illustrate the benefits of design research for service innovation. ‘Say yes to the mess’ discusses how empathic research into everyday life generates insights that illuminate and explain the often eclectic series of touchpoints between consumers and organisations. These insights show how consumers make their own choices on what service to use, where, when, how and from who. From the perspective of an individual service provider these choices may seem elusive at times, but from […]