During the Picnic cross-media conference in Amsterdam (24-26 september 2008) we have hosted a Service Design Lab. In a 4-hour workshop program 30 the participants worked in sub-groups on new ideas for service innovation for one of Amsterdam's local governments.
As part of the Executive Master Course in Information Management at the University of Amsterdam, Bas Raijmakers coordinated a series of lectures and workshops on Design Documentaries. After an inital introduction and a briefing session, 12 students from both industry and government organisations worked in groups on developing their own Design Documentary.
STBY was asked by the Design Academy in Eindhoven to prepare and facilitate a workshop on Design Research. There are several excellent examples of work in this area within the Design Academy, but there seems to be no coherent overview of these activities nor a framework of facilities to support and nurture them. The aim of this workshop was to enable the management team of the Design Academy to develop a strategic vision on what Design Research is and what the position and ambition of the Design Academy is in this area is or should be.
Our contribution to the Heartlands project inspired a group of community regeneration officers of Kerrier District Council to invite us to share our knowledge and experience on ways to involve local communities in regeneration projects.
For a consortium of organisations in The Netherlands (primary health care, housing associations and local government) STBY and Waag Society conducted a study to identify the needs among older people for new services supporting independent living at home.