In-house Service Design training

As more and more organisations are discovering the merits of service design and design thinking, and they embark on a process of realigning their service offering…

Design Driven Business Innovation

Following on the success in previous years, STBY again co-organised and co-lectured the third edition of this 8-week master course at the Business School of the …

This is Service Design Thinking

STBY was asked to edit the tools section of this first comprehensive book on the practice of Service Design. The initiators of the book, Marc Stickdorn and Jakob Schneider,…

Family Oriented Services

STBY has recently completed a design research project for an international communications company focusing on family oriented services.

Successful family oriented…

Working together with Google

STBY and Google have recently completed a 6 month collaboration. Together with a new product development team at Google, STBY conducted two design research projects.

Developing the DIY Toolkit for Social Impact

We are very happy to have worked with our Indian REACH partner Quicksand, Nesta (UK’s Innovation foundation), and the Rockefeller foundation on the DIY Toolkit for social impact. The aim of the toolkit is to support and increase the innovation capacity of international development practitioners.