This is Service Design Thinking
STBY was asked to edit the tools section of this first comprehensive book on the practice of Service Design. The initiators of the book, Marc Stickdorn and Jakob Schneider,…
Geke van Dijk
Routledge Companion to Design Research
STBY was invited to contribute a chapter to the book 'Routledge Companion to Design Research', edited by Professor Paul Rodgers and Dr. Joyce Yee for Routledge, Taylor and Francis.....
Design Driven Business Innovation course
Following up on the success of our annual master course together with the Business School of the University of Amsterdam, we have the opportunity to again offer an…
Belonging & Belongings Workbook
Belonging & Belongings is a compilation of our artistic design research activities and materials from a research programme we have worked on together with …
STBY wins Rotterdam Public Design Prize
On the last day of January the Rotterdam Designprijs (decided by a jury) and the Rotterdam Design Publieksprijs (decided by public vote) were announced. Interestingly, both prizes went to product service systems.....
Belonging & Belongings: Design Research Through Visual Explorations
Together with Daijiro Mizuno from Keio University Japan, Geke van Dijk and Bas Raijmakers from STBY have co-authored a paper for the annual IASDR conference in Tokyo…
Service Design by Industrial Designers
In March 2013 this new book by Froukje Sleeswijk Visser was launched. It is a critical reflection on recent developments in service design, specifically on the consequences…
Innovation Models
In January a new book on Models for Service Innovation was published in The Netherlands by Van Duuren Media. The editors are Frank Kwakman en Ruud Smeulders. The title…
From Field Stories to Strategic Design
Based on their workshop at the service design conference in Paris in October 2012, Bas Raijmakers, Geke van Dijk from STBY and Katherine Gough from Nokia Design wrote…
Service Innovation: facilitated by STBY
STBY enjoyed running a successful workshop last month at PICNIC's mash-up event in Amsterdam. The workshop focused on some of the Design Research processes we employed during the project we designed for Southern Water, and involved the participants in a a hands-on interviewing exercise during which they played the role of customers of the water company.
Design Research talk at Q Festival
What makes Design Research different from most traditional qualitative research? What are the most important characteristics in terms of focus, process, materials and output?
Say yes to the mess!
For 'The week of Service Design' on Molblog, the online platform of the Dutch Marketing Magazine, Geke van Dijk was invited to contribute an article to illustrate the benefits of design research for service innovation.