Over the past years we have increasingly been asked to support client /…
training and coaching
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Global design with local understanding
Millions of people in more than a hundred countries now use Ebay’s sites and /…
Customer Journeys for Government Communication
STBY was asked to share experiences of working with Customer Journeys at the /…
Learning about service innovation with STBY
We help clients learn about service design and design research in different ways, /…
Supporting healthcare innovation
Over the course of a year STBY has worked with Vilans, a knowledge centre for /…
Using designerly ways to think about care
Policy changes, ageing society, rising costs and digitisation… these are just a /…
Supporting Inclusive Business in Base of Pyramid Markets
STBY is working with the Inclusive Business Accelerator on a series of toolkits, /…
In-house Service Design training
As more and more organisations are discovering the merits of service design and /…
Innovation Accelerator for teachers
We are proud to announce that the Innovation Accelerator toolkit aimed at /…
Modifying and applying tools to context
We hosted a day-long workshop with Microsoft, where we explored the potentials of /…
Service Design workshops at York St. John
The students of the Service & Systems design course at York St. John /…
Developing the DIY Toolkit for Social Impact
We are very happy to have worked with our Indian REACH partner Quicksand, Nesta /…
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