Family Oriented Services

STBY has recently completed a design research project for an international communications company focusing on family oriented services.

Successful family oriented…

Entrepreneurial experiences in Haarlem

The city of Haarlem is keen to improve its services to local entrepreneurs. To this purpose, they have initiated several activities. One of these is the campaign 'More Service, Less Rules'. Another such initiative is a qualitative research among local entrepreneurs to learn from their experiences. STBY was asked by the Chamber of Commerce to conduct this study. The aim was to elicit entrepreneurs' experiences and satisfaction with the municipal service delivery, and to advise on solutions to the barriers that entrepreneurs are facing.

Helping Novo Nordisk design for diabetes

STBY have recently completed a project with the Danish pharmaceutical company Novo Nordisk. We were asked to put a human face to four different types of patients …

STBY at the 2010 Service Design Conference, Berlin

STBY are heading to Germany this October for the annual conference of the Service Design Network. On the first day Geke will present a keynote talk, and on the second Bas will host a workshop on design documentaries.