Deep dive ethnography is a way of using structured interactions to gain empathic insights about the people you’re designing for,…
Bespoke methodologies
As no project is alike, we always offer a bespoke programme customised to the needs, preferences and capabilities of each client. We are well-versed in tested and proven methodologies from academia and industry, and know how to appropriate those for successful results. Conducting design research for ambitious and innovative client projects means that we employ state-of-the-art methods and tools that deliver solid results.
Co-creation labs
Co-creation labs typically involve hands-on activities in which a varied group of stakeholders expresses experiences and explorers…
Blended research
Some projects require a combination of research methods to achieve relevant and effective results. This can involve virtually any…
Global explorations
Much of our work on international design research projects is in locations other than the UK and the Netherlands, where our offices …
Strategic Pilots
Design research offers organisations an experimental, open approach to strategy development. A pilot project is an effective way…
Training and coaching
We help clients learn about service design and design research in different ways, depending on the needs and context of the learners.…