As part of the Executive Master Course in Information Management at the /…
Projects
.. working on the cross roads of industry and academia, with an extensive background in both…
Service design for utilities
In close collaboration with the Design Council we worked on a service design /…
Students’ perspective on new university portal
Thoughout the development of the new university portal there are many aspects /…
Future usage of mobile internet services
Together with designers of T-Mobile who are working on the development of future /…
Creative methods for community involvement
Our contribution to the Heartlands project inspired a group of community /…
Financial services for young students
For the IB-Groep (the national Dutch body that handles all studentships, student /…
Heartlands storytelling workshop
We organised a storytelling workshop for Heartlands in Pool. The last in a series /…
Ethnographic research in Service Design
Ethnography has become a valued tool in service design, even though the working /…
Egmont Innovation Bootcamp
During a three-day workshop in Copenhagen for Egmont Publishers, we advised and /…
Service Design Lab
During the Picnic cross-media conference in Amsterdam (24-26 september 2008) we /…
Leiden University
To prepare a successful open day event for future students, the University of /…
Heartlands User Forums
Early July we organised five User Forums for Heartlands, the regeneration project /…