Publication in Touchpoint: Giving Disruptive Innovations a Chance
Marie de Vos co-authored an article Giving Disruptive Innovations a Chance in the Service Design Journal ‘Touchpoint’. Why do promising innovations initiated…
Marie
Workshop ‘Ideation Techniques’ March 29
On 29 March 2016, the Dutch chapter of the Service Design Network, of which STBY is one of the active core members, is organising an evening around Ideation techniques.…
You gotta know the rules in order to break them
Pakhuis de Zwijger in Amsterdam is hosting a series of evenings wherein presentations and discussions are organised around the topic: “Skills for the next economy”.…
Megha Wadhawan
Megha joined STBY in September 2012 in the London Office. At STBY, she works across multiple roles in our design research projects – from writing…
Entrepreneurship with AMS Chamber of Commerce
A nationwide study recently conducted in The Netherlands reached out to Dutch entrepreneurs to assess how they thought various regions supported their activities.…
Ingrid Wendel
Fascination for how you can respond to the needs of customers and end users has been a connecting thread throughout Ingrid’s career. Which needs …
Service Innovation: facilitated by STBY
STBY enjoyed running a successful workshop last month at PICNIC's mash-up event in Amsterdam. The workshop focused on some of the Design Research processes we employed during the project we designed for Southern Water, and involved the participants in a a hands-on interviewing exercise during which they played the role of customers of the water company.
Eldery lives at home with PuntExtra
How can service design bring people together? One frustration some people experience when trying to improve a service is the amount of different organisations …
Audience driven innovation in the theatre
One of the most common issues STBY are asked to help with is how to successfully integrate customers into innovation processes. This issue manifests itself in a diverse…
Join us for a PICNIC in Amsterdam
Summer might not have made an appearance yet, but that hasn’t stopped us planning a PICNIC for this May.
The PICNIC Innovation Mash Up will be …
ZuidZorg: Supporting Early-dementia Carers
What services are needed to support people living with dementia? STBY recently tackled this question together with Zuidzorg, a Dutch provider of extra-mural health…
Nicole Reinhold
Nicole Reinhold is an associate of STBY and also works as an independent consultant at SOCRATIZE. She is a Research & Innovation Consultant researching…