[vimeo]http://vimeo.com/20527888[/vimeo]
This is Service Design Thinking, the book we recently collaborated on, is about to go through it’s second print run! Almost every copy from the first run is now sold out, which is fantastic news for everyone involved. STBY edited the ‘Tools’ chapter of the book, and if you’re interested in learning a bit more about it, then you can either visit the TiSDT website, or check out the video trailer above.