STBY have designed research projects for an extensive list of high-profile, multinational clients, working within a wide variety of sectors. Whether we’re working with leading universities, healthcare providers, entertainment companies or multinationals however, our approach remains focused on building effective, long-term relationships.
We often perform several projects for the same client, with our relationship extending over several years. We don’t just conduct service design projects, we help companies use the materials we deliver by running workshops and user labs with teams from all over the organisation. When service providers want to re-orientate their internal research around service design principles then we help with that too, whether its training staff, changing the company culture, or helping to find new methods to engage and interact with customers.