Travel stories

STBY has recently completed a long-term research on the use of travel related e-services. The main question was how consumers choose between using online and offline channels. The results show that people frequently move between online and offline channels, even for relatively simple purchases. Everyday pragmatics make their choices unpredictable and sometimes erratic, but this does not really bother them. They happily pick and mix from the multi-channel offerings. This research project was a collaboration with the Department of Computing Sciences and the Business School of the Open University. Consumers throughout the UK were interviewed and participated in a diary study. (UK, 2007)

Exploring Remote Teamwork

Over the past decade, as more digital tools have become available for remote collaboration, and more organisations have embraced flexible working, teamworkers…

Exploring listening experiences

Stations, the new app introduced by Spotify in the US, offers a radio-like listening experience for users who don’t tend to curate their own playlists and listen …

Speculative design with MSF

In collaboration with our Indian REACH partner Quicksand, we helped Medecins Sans Frontieres (MSF) to rethink their role as a global organisation within the future…

Collaborative R&D Labs

What Design Can Do and STBY have recently tried out a new format for bringing professionals together to develop their thinking and practices around complex societal…

Supporting the energy transition

As part of a large scale national program to transition the use of energy in the Netherlands from natural gas to electricity, the Dutch government is eager to learn…

Exhibiting Chiefs of Waste at DDW 2019

The installation Chiefs of Waste, by Shay Raviv and Dorota Gazy from STBY, presents a global investigation delving into the ever-changing worlds of waste pickers…