During the Picnic cross-media conference in Amsterdam (24-26 september 2008) we have hosted a Service Design Lab. In a 4-hour workshop program 30 the participants worked in sub-groups on new ideas for service innovation for one of Amsterdam’s local governments.
Tag Archives: workshop
Heartlands User Forums
Early July we organised five User Forums for Heartlands, the regeneration project in Cornwall we work for as Inclusive Design facilitators all year in 2008.
Elsevier Open Innovation
For the international academic publisher Elsevier we conducted a lead user research and organised a series of innovation workshops. The lead user research in both the UK and The Netherlands generated insights into unmet needs and potential areas for service innovation.
Heartlands Idea Generation Workshops
As part of our long-time involvement in the Heartlands project in Cornwall as inclusive design facilitators, we organised a series of workshops to generate ideas and conversations about the futures use of some of the new buildings.
IB-Groep: Multi-channel services
The Dutch national body for studentships and other financial services for students, IB-groep, commissioned STBY to investigate how their youngest clients (students in their first year at college) manage their finances. With a team of young interviewers from Spunk//STBY, we visited 20 young students at their homes throughout The Netherlands for an interview.
Smart textiles
For the conference How Smart Are We?, organised by Design Plus in London, STBY produced two design documentaires and creative workshops on the themes Drift and Swim. The first theme explored how smart textiles can help people to navigate in a city in case they want to wander around rather than just going from A to B.
Ethnography in industry
In collaboration with the People and Practices Group from Intel, STBY organised and moderated a workshop on the use of ethnographic research practices within companies. A wide range of researchers from large international companies to independent consultants participated in the workshop. (Portland, 2006)
PLANTS
STBY was the coordinator of a creative workshop for the European funded pilotproject PLANTS. In Patras (Greece) an international group of experts from various fields (academy, design, enginering) worked together to generate plausible scenarios for the application of biosensors that enable communication between humans and plants. The scenarios were used to build a showcase of [...]