December 15, 2008 – 3:44 pm
For the IB-Groep (the national Dutch body that handles all studentships, student loans and university registrations) we organised a half day workshop to explore and discuss new ideas and concepts for financial services for young students.
In their last year at high school and in their first year at university, many of these students are trying to figure out how to manage their personal finance. They have a high need for information and guidance, and they prefer the services of the IB-Groep to be available to them in an integrated way through multiple channels.
December 4, 2008 – 5:14 pm
We organised a storytelling workshop for Heartlands in Pool. The last in a series of co-creative workshops to inform and inspire the design teams of this regeneration project around an old tin mine.
November 27, 2008 – 5:15 pm
Ethnography has become a valued tool in service design, even though the working conditions often do not allow for several months of field studies. During the international Service Design conference (Amsterdam, 24-26 November 2008) we organised a workshop on how service design can optimally benefit from ethnographic research.
October 30, 2008 – 4:07 pm
During a three-day workshop in Copenhagen for Egmont Publishers, we advised and trained 30 of their international Innovation Managers on how to use consumer research as input for their service innovation process. Together with our partners Radarstation and EDG we hosted a dynamic workshop programme that offered hands-on experience with consumer research and idea generation for innovative services.
September 27, 2008 – 1:34 pm
During the Picnic cross-media conference in Amsterdam (24-26 september 2008) we have hosted a Service Design Lab. In a 4-hour workshop program 30 the participants worked in sub-groups on new ideas for service innovation for one of Amsterdam’s local governments.
Early July we organised five User Forums for Heartlands, the regeneration project in Cornwall we work for as Inclusive Design facilitators all year in 2008.
For the international academic publisher Elsevier we conducted a lead user research and organised a series of innovation workshops. The lead user research in both the UK and The Netherlands generated insights into unmet needs and potential areas for service innovation.
As part of our long-time involvement in the Heartlands project in Cornwall as inclusive design facilitators, we organised a series of workshops to generate ideas and conversations about the futures use of some of the new buildings.
The Dutch national body for studentships and other financial services for students, IB-groep, commissioned STBY to investigate how their youngest clients (students in their first year at college) manage their finances. With a team of young interviewers from Spunk//STBY, we visited 20 young students at their homes throughout The Netherlands for an interview.
For the conference How Smart Are We?, organised by Design Plus in London, STBY produced two design documentaires and creative workshops on the themes Drift and Swim. The first theme explored how smart textiles can help people to navigate in a city in case they want to wander around rather than just going from A to B.