STBY » van Dijk

Keynote presentation at CHI.nl

Geke — Fri, 12 Jun 2009 18:15:11 +0000

Geke van Dijk gave a keynote speech at the CHI.nl conference on 11 June in Leiden. The title was ‘Change: moving on the the next level’. The talk was an appeal to pioneers in the HCI field in The Netherlands to get more involved in Service Design.

The slides used for the presentation are available on this website. See ‘Publications’ STBY.

The presentation has been recorded on video and can be viewed on Vimeo, together with a short interview by Onno Kubbe.

This is the abstract, as published on the keynote page at conference website:

The HCI community has always been quite successful in adapting to the constantly changing technological opportunities, human needs and trends in society. By discussing our work amongst colleagues we have incrementally improved our methods and techniques, but apart from that it is important to respond adequately to changing practices and thinking in other fields. At the moment there seems to be a big opportunity and urgency for HCI experts to contribute to the development of the relatively new field of service design. We should not let that opportunity go to waste. This talk is an appeal to the pioneers in the community to get involved in this new area. A lot of the thinking and practices of HCI naturally fit in, and may even lead the way for some of the other disciplines involved.

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Geke — Wed, 26 Nov 2008 15:04:15 +0000

Paper on Open Innovation project for Elsevier. Written by Geke van Dijk, Bas Raijmakers, Michiel van der Heyden en Toke Barter. Presented at the international Service Design conference in Amsterdam (24-26 November 2008). (PDF, 544kb) How sticky research drives Service Design At the 2009 Service Design Network conference in Madeira, Bas... Global Innovation Group OLD For clients [...]

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STBY — Fri, 05 Sep 2008 21:01:00 +0000

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STBY — Mon, 25 Jun 2007 20:06:13 +0000

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STBY — Wed, 25 Apr 2007 20:03:42 +0000

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STBY — Sun, 25 Jun 2006 20:02:02 +0000

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