STBY recently worked on a series of projects focused upon a range of new services ventures currently in development for the consumer market. These were all new concepts being developed by a major multinational company, and in order to feed the process of further shaping these ventures, our client wanted to touch base with the [...]
Tag Archives: Service design
New Service Design Book – With a Pre-Order Discount
November 5, 2010 – 11:46 am
STBY recently contributed a chapter to a brand new book on service design – and can offer a pre-order discount for anybody wanting to reserve a copy!
Presentation at Service Innovation conference
October 27, 2010 – 5:12 pm
On 2 November Geke van Dijk will be co-presenting with Walter Bakker from DUO at the annual Service Innovation conference in Almere (The Netherlands).
STBY at the 2010 Service Design Conference, Berlin
September 21, 2010 – 4:34 pm
STBY are heading to Germany this October for the annual conference of the Service Design Network. On the first day Geke will present a keynote talk, and on the second Bas will host a workshop on design documentaries.
Presentation at Emerce E-Day
September 9, 2010 – 9:47 am
Geke van Dijk and Julia Leihener (Creation Center Deutche Telekom) will be co-presenting at the E-Day conference, organised by Emerce on 16 September in Rotterdam. Geke and Julia will present the research project conducted by STBY and the Creation Center.
Service Design events in The Netherlands
September 8, 2010 – 8:21 pm
After the summer break the Dutch Service Design Network is picking up its activities again with a Service Design Talks meeting on 28 Sep and a Service Design Thinks meeting on 6 October.
World class pioneers and creative thinkers
September 7, 2010 – 3:15 pm
As one of the first companies to begin creating projects around the principles of design research and service design, STBY have been intimately involved with the ongoing development of these fields of work. We’ve written papers, magazine and book chapters, founded collaborative and information-sharing networks, and given talks at national and international conferences all across the world. This involvement with design research and service design’s continued evolution keeps us at the forefront of the field, as through our work we’re helping to define it.
Aligning propositions: How video helps Nokia to match services to customer needs
August 11, 2010 – 12:43 pm
Nokia commissioned STBY to work together on a series of projects that enabled them to gradually align their research and development processes around principles of design research. The latest of these projects saw STBY prepare and facilitate a collaborative alignment workshop focused on the consumer solutions videos produced by STBY for Nokia in early 2010.
Workshop at Creative Company Conference
July 16, 2010 – 9:32 am
STBY will facilitate a workshop at the upcoming Creative Company Conference on 14 September 2010 in Haarlem, The Netherlands. The core themes of the conference this year are Service Design, Design Thinking and innovation and entrepreneurship in the creative industries.
Charging Up: Energy usage in households around the world
July 7, 2010 – 11:32 am
Article for Touchpoint 4, the journal of the international Service Design Network, by Geke van Dijk. ‘Charging Up’ is an international study of people’s practices and motivations in relation to everyday usage of energy in households. This study investigated the interest and willingness people have to review and potentially alter their daily routines in energy [...]