STBY » pressrelease

New website Service Design Netwerk Nederland

Geke — Mon, 15 Feb 2010 10:28:36 +0000

We finally managed to sit down together for a day and compile a coherent website for the Dutch Service Design Network. The design had been prepared by EdenSpiekermann for a while already, but we were all too busy on projects to get the content sorted. We are pleased to have made a good start now. The site has links to many other resources on Service Design. This was a joint effort by 31Volts, EdenSpiekermann and STBY, but it is meant to be a shared platform for the wider network. Let us know if you have any further suggestions on news/activities that should be announced here.

Service Design Thinks Amsterdam The first Service Design Thinks event on 18 February was...
Service Design Reading Circle On Tuesday 8 September the Service Design Reading Circle will...
Next Service Design Network conference in Berlin Bas was invited to sit on the Programme Board of...

Service Design

STBY — Fri, 25 Jul 2008 20:58:07 +0000

On popular request a one-page explanation on Service Design. This is a relatively new and successful approach to innovation and it is becoming increasingly popular in the creative industry. However, there are very few sources available that explain the principles of service design. This is clearly a case of practice-based development by early adopters such as STBY. Hit the ground running as they say… (PDF, 248 kb – in English and Dutch)

User-led service opportunities for Sony In close collaboration with Radarstation, STBY conducted a qualitative consumer...
How sticky research drives Service Design At the 2009 Service Design Network conference in Madeira, Bas...

Inclusive Design

STBY — Fri, 25 Jul 2008 20:57:31 +0000

Also on popular request an overview of which research techniques are most suitable in each stage of the inclusive design process. This is another area that is only scarely documented. STBY developed this overview for a client report, but we feel that it should be publicly available to the wider community as well. (PDF, 36 kb)

Inclusive Design partnership For clients who require inclusive design facilitation, we work in...

Girls and glossies

STBY — Fri, 25 Apr 2008 20:56:53 +0000

Press release by Spunk//STBY on a recently completed study among 15-16 year old girls. (Spunk//STBY is a joint venture for research specifically focused on issues regarding young people in The Netherlands.) (168 kb – in Dutch.)

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