Paper on experimental design research methods in a street in London, published by the Design Research Society and presented at their annual conference in 2008: Undisciplined!. The project was done with students from the Royal College of Art Design Interactions department. Co-authored by Wendy March (Intel) and Bas Raijmakers. (PDF, 732 kb)
Tag Archives: paper
Rich viz – Design Documentaries
May 25, 2007 – 9:05 pm
by Bas Raijmakers. Paper on design documentaries, published in ‘Rich Viz! Inspiring design teams with rich vizualizations’, edited by Pieter Jan Stappers et al., StudioLab Press, Delft University of Technology, 2007.
Pick n Mix: Consumers combining electronic and conventional service channels
April 25, 2007 – 9:03 pm
by Geke van Dijk, Shailey Minocha and Angus Laing. Published in a special issue of the journal Interacting With Computers, Volume 19, Issue 1, Elsevier, 2006. (PDF, 540 KB)
Multichannel consumer behavior: online and offline travel preparations
June 25, 2006 – 9:02 pm
by Geke van Dijk, Shailey Minocha and Angus Laing. Presented at CHI2006 conference in Montreal, Canada. (PDF, 168 KB)
Channels, consumers and communication: Online and offline communication in service consumption
May 25, 2006 – 9:01 pm
by Geke van Dijk, Angus Laing and Shailey Minocha. Presented at the Academy of Marketing conference in London 2006. This paper was awarded the Direct and Database Marketing Track Prize by the Institute for Direct Marketing. (PDF, 140 KB)
Applying User Context Analysis in evaluations of e-commerce environments.
August 25, 2003 – 8:47 pm
by Geke van Dijk. Position paper for the workshop Total Customer Experience during the conference Interact 2003, Zurich, CH. (PDF 80 KB).